Prepaid mobile phone consumers are now being offered an innovative new service where they can conveniently top-up their call-credit anywhere and at any time on a touch-tone telephone or Internet enabled PC.
With the old touch-tone system, 75 percent of callers exited the automated system in favor of an agent.
Back in the 1940s, when the area code system was designed, there was no such thing as a touch-tone phone - all telephones operated via rotary dialing pulse operation.
To choose one, after the tone press the corresponding number on a touch-tone phone or say ‘stop.’
The company has brought out a touch-tone service that will give you the PUK for any BT Cellnet phone - all you need is the mobile's phone number.
Talk is cheap, and for many people it's easier than typing into a keyboard or pushing buttons on a touch-tone phone.
By combining the input of a caller with tailor made scripts, IVR systems allow callers to call into a company or IVR hosting company using a touch-tone telephone, and then to interact with the system in real time.
On the day of the Breeders' Cup, using a touch-tone telephone system known as an IVR (Interactive Voice Recognition system), he made his Ultra Pick Six bet.
Then the '90s hit, corporations further alienated people with touch-tone technology, and we all learned that the little guy on the lower-right corner of our dial pad had an easier to pronounce name than ‘#.’
Rockingham will offer free touch-tone telephone wagering in the near future and plans to provide Internet wagering services within a year through PhoneBet.