Last year, the number of complaints to the pensions ombudsman increased by a third.
The appointment of an ombudsman or inspectorate does not go far enough.
The support group eventually forces an official review by the police ombudsman .
This culminated at the early part of this year with a complaint to the ombudsman over the Council's inaction.
Two of the reports arose from investigations conducted by the Commonwealth ombudsman .
These failures in human communication feature in many of the complaints investigated by the ombudsman 's office.
A district council spokesman said an ombudsman 's complaint had been received and a solicitor has responded.
But then the government refused to answer, leading to a complaint to the parliamentary ombudsman .
The ombudsman helps settle individual disputes between consumers and financial services companies.
In April this year, Australia's seven ombudsmen expressed public concern over the increasing number of complaints about universities.